Terms & Policies

1. Who you are contracting with

This site is operated by FantaStic — — registered at Hello Str, Greece (the "organiser"). Every reservation completed here is a contract with the organiser.

• VAT number (ΑΦΜ): 000000000
• Tax office (ΔΟΥ): None
• Company registry number (ΓΕΜΗ):
• Telephone:
• Email: test@test.gr

2. Scope

The site is used to reserve whole tables or individual seats for the gala evenings organised by the organiser. No other goods or services are offered.

3. Acceptance

Completing a reservation means you accept these terms, the Order policy, the Cancellation & refunds policy, the Payment methods and the Privacy policy.

4. Permitted use

• You give true, accurate and complete details about yourself and your guests, and keep them up to date.
• You use the site for your own reservation and to manage your table.
• Your table workspace link and your guests' invitations are personal: do not publish them or forward them to third parties.
• Automated booking, attempts to interfere with the security of the service, overloading it, and the resale of reservations are prohibited.

The organiser may suspend or cancel a reservation that breaches the above, notifying you at the email address on the order.

5. Intellectual property

The name and emblem of the Hellenic Entrepreneurs Union (ΕΕΝΕ), together with the text, images and design of this site, belong to the organiser or its licensors. You may view and print them for personal use connected with your reservation; any other use, reproduction or modification requires prior written permission.

6. Availability

We make reasonable efforts to keep the site available and its information accurate, but we do not guarantee uninterrupted operation. Maintenance, supplier outages or events beyond our control may interrupt it temporarily.

7. Liability

The organiser's liability arising from your reservation is limited to the amount you paid for it. The organiser is not liable for the acts or omissions of the venue, the caterer or other independent suppliers of the evening, nor for indirect or consequential loss. These limits do not affect liability for wilful misconduct or gross negligence, nor any rights that consumer law grants you mandatorily.

8. Force majeure and postponement

If the evening is cancelled or postponed for reasons of force majeure (for example a public authority ban, extreme weather, strike action, or a failure at the venue), your reservation carries over to the new date. If no new date is set, or you cannot attend it, the Cancellation & refunds policy applies.

9. Changes to these terms

These terms may change. Each new version is published on this page with a new version number and effective date. The version in force when your reservation was completed is the one that applies to it.

10. Governing law and disputes

Greek law applies and the courts of Athens have jurisdiction. Before taking any other step, please contact us at test@test.gr or on — most matters are settled straight away. As a consumer you may also refer the dispute to the Greek Consumer Ombudsman (www.synigoroskatanaloti.gr).

This English text is a translation provided for convenience; the Greek version is the binding one.

How a reservation is made

1. Choose the evening from Events.
2. Choose a whole table or individual seats. Selecting them places a temporary hold of 15 minutes, so you can decide without losing them to someone else.
3. At checkout you have 30 minutes to complete the order. If the time runs out, the hold is released and the table or seats return to availability.
4. Enter your name and email address. If you need an invoice, also give the company name, VAT number (ΑΦΜ), tax office (ΔΟΥ) and billing address.
5. Choose a payment method — card or bank transfer — and submit your order.

When the contract is concluded

The reservation becomes firm when payment is recorded: immediately for card payments, or when the transfer is received for bank-transfer payments. Until then the reservation is pending.

Confirmation

When you submit the order you receive a confirmation email carrying the order reference. Please quote it in any correspondence with us.

Your table and your guests

• Once payment is recorded you receive a personal link to your table workspace. The link is valid for 90 days.
• From there you enter the names and email addresses of your guests.
• Each guest receives an invitation; once they accept, they are sent a digital ticket with a QR code to show at the entrance.
• The workspace link is the key to your table: keep it safe.

Paying by bank transfer

If you choose bank transfer, a proforma is issued immediately, showing the beneficiary, IBAN, BIC, amount, order reference and pay-by date. Payment is due within 7 days. If no transfer is recorded by then, the committee may release the reservation; the site does not release it automatically.

Invoices and prices

• Companies receive an invoice (τιμολόγιο) with the details you gave, once payment is recorded. Individuals receive a receipt.
• If the billing details are missing or incomplete we will contact you for them.
• All amounts are shown in euro (EUR).

This English text is a translation provided for convenience; the Greek version is the binding one.

Right of withdrawal

A reservation is for a leisure service supplied on a specific date. For that reason the fourteen (14) day right of withdrawal for distance contracts does not apply (Greek Law 2251/1994, article 3ιβ point ιβ).

Cancellation or change by you

Send cancellation or change requests to test@test.gr or call , quoting your order reference. Each request is considered by the committee case by case; where the table or seats can be re-allocated, the committee will accommodate you as far as possible. There is no automatic cancellation or refund through the site.

Changing your guests — free of charge

The names of the guests at a confirmed table can be changed at any time before the evening, free of charge, through your table workspace.

Cancellation or postponement by the organiser

• If the organiser cancels the evening, the amounts you paid are refunded in full, to the original payment method, within fourteen (14) days.
• If the evening is postponed, your reservation carries over to the new date. If you cannot attend it, contact us within a reasonable time of the new date being announced.

Your rights towards your bank

Nothing above limits the rights you have as a cardholder towards your bank or card issuer.

This English text is a translation provided for convenience; the Greek version is the binding one.

Paying by card

• Visa and Mastercard are accepted.
• Payment is completed on the payment processor's secure hosted page, with 3-D Secure authentication where your card issuer requires it.
• You are redirected to the processor's page to pay and, once payment is complete, back to your reservation confirmation page.
• The organiser never sees or stores card details. They are entered only in the payment processor's own environment.

Paying by bank transfer

• A proforma is issued showing the beneficiary, IBAN, BIC, amount, order reference and pay-by date.
• Payment is due within 7 days. Quote the order reference in the transfer's reference field.
• Once the transfer is recorded you receive a confirmation email and your table workspace is activated.
• The account details never change during an order. If you receive a message with different details, call us on before transferring.

Currency and documents

• All amounts are in euro (EUR).
• An invoice for companies, a receipt for individuals, once payment is recorded — see the Order policy.

Other payment methods

No other payment methods are accepted for reservations made through this site.

This English text is a translation provided for convenience; the Greek version is the binding one.